uBeacon does not switch on

Thierry L's Avatar

Thierry L

05 Dec, 2015 12:34 AM

Hello,
One beacon part of the "uBeacon Mesh" package i received, does not switch on. It is possible to charge it (orange led displays until charge is complete) but pressing on the button does not light the green led. Other 2 beacons switch on & configure ok. Please advise.

Regards,
Thierry

  1. Support Staff 1 Posted by francois on 11 Dec, 2015 07:06 AM

    francois's Avatar

    Please contact us on the phone so that ed solve your issue
    +33 1 40 40 74 72
    BR
    Francois

    Sent from my iPhone

  2. 2 Posted by Thierry L on 12 Dec, 2015 02:28 PM

    Thierry L's Avatar

    Replacement beacon received, sending back the faulty one...
    Thank you.

    Best regards,
    Thierry

  3. Thierry L closed this discussion on 07 Jan, 2016 10:19 AM.

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