Application does not work after integrating the Android sdk

Aniruddha's Avatar

Aniruddha

19 Feb, 2016 01:17 PM

The test application is recognizing the beacon in the proximity and even though being comped in the device it's still application is not notifying on Android as well as IOS device. It's urgent and we are about to do some demos in the weekend.

  1. Support Staff 1 Posted by francois on 19 Feb, 2016 04:05 PM

    francois's Avatar

    Hi,

    We’ll be glad to support you.

    What is the account you are using ?
    I see two accounts for Intelliap.
    On the one where you have created an app, there is a beacon rule :
    I just modified it so you don’t run into silly issue (I removed the schedule hours ) so you can activate it anytime.
    I changed the proximity trigger from only near to immediate to near.
    To trigger a rule you need to get close to the beacon that was registered in the BO.
    You should get a notification.
    You can see reported logs by your application here : https://manager.ubudu.com/u_applications/13108/view_logs
    this will help you understand to see what is wrong.
    From the logs I see that you have registered an Android device that saw some beacons.
    2016-02-18 14:52:43 UTCregion{"event":"log","udid":"1502c085c8b8d4d","date":"2016-02-18 14:52:43 UTC","data":{"proximity_uuid":"444e4d10-aa3f-0133-f9b1-0670d66b9783","area_type":"beacon","type":"region","trigger":"on_exit"}}
    2016-02-18 14:52:28 UTCview{"event":"log","udid":"1502c085c8b8d4d","date":"2016-02-18 14:52:28 UTC","data":{"area_type":"beacon","trigger":"on_entry","type":"view","minor":"61166","major":"65535"}}
    2016-02-18 14:52:28 UTCregion{"event":"log","udid":"1502c085c8b8d4d","date":"2016-02-18 14:52:28 UTC","data":{"proximity_uuid":"444e4d10-aa3f-0133-f9b1-0670d66b9783","area_type":"beacon","type":"region","trigger":"on_entry"}}
    2016-02-18 14:49:50 UTCview{"event":"log","udid":"1502c085c8b8d4d","date":"2016-02-18 14:49:50 UTC","data":{"area_type":"beacon","trigger":"on_exit","type":"view","minor":"61166","major":"65535"}}
    2016-02-18 14:49:50 UTCregion{"event":"log","udid":"1502c085c8b8d4d","date":"2016-02-18 14:49:50 UTC","data":{"proximity_uuid":"444e4d10-aa3f-0133-f9b1-0670d66b9783","area_type":"beacon","type":"region","trigger":"on_exit"}}

    No actions where triggered probably because you were either too far or too close to the beacon. Now if you get close to the beacon that should work.

    Also the tutorial on githubs should be helpful for you.

    All should work so it is just the matter to get you the right information.

    Best regards,

    François

  2. 2 Posted by Aniruddha on 20 Feb, 2016 07:10 AM

    Aniruddha's Avatar

    Thanks Francois,

    Hopefully you are looking at the right account as the company name is Intelitaap and not inteliap.

    Do you provide a test app for you beacons?

    Which all brands in Android have you tested you beacons to be working fine?

    We have a demo coming up for a potential cusomter in couple of days so would the support team will be helping us out so that could make our solution into something which works without any lapse/delay to get some positive results from the demo.

    Getting Mr. Gautam in the loop as he is the technical/software lead in our organisation.

    Thanks regards
    Aniruddha Nanivadekar

    Sent from Samsung tablet

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